This document, produced by WHO, presents an algorithm for analysing vaccine safety events and other events that have the potential to erode confidence in vaccines and health authorities. Analysing events is necessary to determine the appropriate communication response. The document describes three overall kinds of events and a process to help you determine whether these events may have low, medium or high impact on trust in vaccination and health authorities.

This document, produced by WHO, presents an algorithm for analysing vaccine safety events and other events that have the potential to erode confidence in vaccines and health authorities. Analysing events is necessary to determine the appropriate communication response. The document describes three overall kinds of events and a process to help you determine whether these events may have low, medium or high impact on trust in vaccination and health authorities.

This document proposes a simple step-wise process for planning communication and advocacy for a new vaccine introduction. It includes suggested activities for four key stakeholder groups: health care workers, influencers, media, and the public.

This document proposes a simple step-wise process for planning communication and advocacy for a new vaccine introduction. It includes suggested activities for four key stakeholder groups: health care workers, influencers, media, and the public.

This document proposes a simple step-wise process for planning communication and advocacy for a new vaccine introduction. It includes suggested activities for four key stakeholder groups: health care workers, influencers, media, and the public.

This document proposes a simple step-wise process for planning communication and advocacy for a new vaccine introduction. It includes suggested activities for four key stakeholder groups: health care workers, influencers, media, and the public.

Responding effectively to vaccine safety concerns includes acknowledging the listener’s concerns and providing honest information about the benefits and risks of immunization. This document, produced by WHO in 2017, suggests use of the so-called CASE approach to communicate effectively about vaccines.

Responding effectively to vaccine safety concerns includes acknowledging the listener’s concerns and providing honest information about the benefits and risks of immunization. This document, produced by WHO in 2017, suggests use of the so-called CASE approach to communicate effectively about vaccines.

Responding effectively to vaccine safety concerns includes acknowledging the listener’s concerns and providing honest information about the benefits and risks of immunization. This document, produced by WHO in 2017, suggests use of the so-called CASE approach to communicate effectively about vaccines.

Responding effectively to vaccine safety concerns includes acknowledging the listener’s concerns and providing honest information about the benefits and risks of immunization. This document, produced by WHO in 2017, suggests use of the so-called CASE approach to communicate effectively about vaccines.